The Fastest, Easiest Way to Learn Outlook 2003!
Professor Teaches courses use real-world settings and accurate simulations to help you apply your new knowledge directly to daily tasks and the knowledge you gain becomes an asset for life.

Chapter 1: Office Workspace Basics
• Basic Window Elements
• Menu Features
• Customizing Menu and Toolbars
• Getting Help

Chapter 2: Introduction to Outlook
• What is Outlook?
• Using the Navigation Pane
• Working with Folders
• Exploring the Inbox
• Reading Your E-Mail
• Replying to an E-Mail Message
• Forwarding a Message
• Sending a New Message
• Adding an Attachment
• Viewing Sent Items

Chapter 3: Managing Messages
• Flagging Messages for Follow Up
• Using Multiple E-Mail Accounts
• Adding a Signature
• Formatting Messages
• Setting Message Priorities
• Setting Delivery Options
• Using the Rules Wizard
• Activating the Out of Office Assistant
• Printing Your E-Mail
• Saving Messages

Chapter 4: Maintaining Contacts
• Adding Contacts
• Viewing Contact Information
• Modifying and Deleting Contacts
• Creating a Distribution List
• Sending a Message to a Contact
• Sending a Letter to a Contact
• Using Outlook to Call a Contact
• Tracking Contact Activities
• Printing Contact Information

Chapter 5: Coordinating Calendars
• Viewing Calendar Information
• Scheduling Appointments
• Adding Recurring Appointments
• Exploring Calendar Settings
• Planning a Meeting
• Scheduling a Meeting
• Responding to Meeting Requests
• Updating Meetings
• Publishing Your Calendar

Chapter 6: Scheduling Tasks
• Creating Tasks
• Using the Task Form
• Viewing Tasks
• Assigning Tasks to Others
• Responding to Task Requests
• Delegating Tasks to Others
• Using the Journal
• Manually Recording Journal Entries
• Viewing Journal Entries

Chapter 7: Organizing Information
• Keeping Notes
• Managing Folders
• Copying Items among Folders
• Locating Items
• Creating Categories
• Arranging Items
• Organizing Folders
• Designing Custom Views